Shipping & Returns
This website ships daily from beautiful Cumberland British Columbia, Canada. If you are visiting us from the USA, you should order here. If you are in the UK or Europe, this is your local.
If you live in Cumberland or Courtenay (howdy neighbour!) we offer FREE LOCAL DELIVERY daily in Cumberland and every Monday and Thursday in Courtenay.
Have your orders in before noon on those days to be included in the round.
FREE SHIPPING for orders over $150
All other orders are being sent daily via Canada Post. You will have the option of Regular Parcel™ (3-9 days) or Xpressmail™ (2 days) when checking out. Shipping is calculated by weight and distance.
Returns
We understand that returns can be inconvenient and costly. Therefore, we strive to provide accurate representations of our products through detailed descriptions, photos, videos, and customer reviews. If you have any doubts, feel free to reach out to us via chat, email, or phone call. Our aim is to make your shopping experience as seamless as possible.
In the unlikely event that there is an issue with your purchase or order (this happens with humans sometimes), please notify us immediately so we can rectify the situation. We are committed to finding the most efficient and sustainable solution.